How to Set Up Auto Response Assistants in Facebook Pages
If you manage a Facebook Page, you do know that it’s not easy to reply to messages promptly. And, now Facebook highlights the response time and response rates of Pages, so if you late replying to messages or sometimes you forget to reply, the poor response time and rate can affect your presence on the social network. Thankfully to Response Assistants which automatically replies to the messages in Facebook Page
How to Set Up Auto Facebook Pages Response Assistants
1. To start the setup, visit your Facebook Page and go to “Messages” section, where you will notice a prompt at the bottom, saying “Set up Response Assistant“. Click on the icon below the message.
2. Click on it, a new dialog box opens up showing you a preview-about Response Assistant. As the preview shows, the feature lets you create a messenger greeting, set up instant replies and create preset away messages. Click on “Set up Response Assistant”
3. The “Messaging Settings” will open up, where you will see options to two sections: “General Settings” and “Response Assistant“. Click on “Jump to Section” alongside Response Assistant to start fiddling with its options.
4. Here, you will find to change Response Time and the option to turn on away messages, instant replies and messenger greetings. It also shows a preview of the message that will be sent. You can customize the messages by hitting the “Change” button.
Well, that’s it, setting up “Response Assistant” is easy. Once it’s done, anyone who is messaging you will see a greeting, depending on your setup. This is a great feature, try it out on your Facebook page and let us know what you think.